About
Welcome to Camelia House
Camellia House is situated in the heart of Stoke Village.
The home has been run by its present owners, Miss S Jhugroo and Mr B Hurry since 2003
The Home is committed to providing dignified End Of Life Care and we have an end-of-life champion in place.
- We provide 24-hour dignified residential and dementia care by experienced staff.
- Long stay and respite care welcome.
- Excellent home cooking and special diets catered for.
- Varied nourishing menus are offered at all times.
- Single and shared room.
- Passenger Lift
- We have visiting Chiropodist, Hairdresser, Dentist, Optician and GP
- Wheelchair access at the rear entrance.
- We hold regular church service
- We celebrate all birthdays, and events and organise day trips.
- Residents have a choice to bring treasured items of furniture, ornaments and pictures.
- Pleasant secluded garden
- Close to local shops and amenities.
End of Life Care
St Luke’s Hospice can verify that Camellia House has End Of Life Care Champions who have successfully completed the Six Steps + End of Life Care Training Programme. The champion’s role is to promote the end-of-life care best practices within the home and ensure the home’s End of Life Policies are in line with the Six Steps Criteria.
Our Vision
Our Vision is to be ‘A Superb Place to Live or Work’.
We’ll recruit and support people that share Our Values to build a strong, successful team that helps each other improve skills and uses best practices. We commit to prioritise our residents needs and provide a continuously improving, always outstanding, service.
Our Values are to all:
Be Caring and compassionate to residents ensuring they always receive great service. Promote resident choice and dignity and show them and teammates consideration and respect.
Achieve Excellence through continuous improvement and aiming to excel in all that we do. Focus our thoughts, energy and attention on what we are doing to meet our goals whilst embracing innovation to ensure we enhance our service.
Have Commitment to our vision and values. By continuously improving and supporting each other by prioritising our residents’ wellbeing at all times.
Take Ownership of all we do. Complete all work competently, with pride and pass any incomplete tasks to appropriate teammates. Always be open and honest, take personal responsibility and be accountable for actions. Own up to errors and learn from them within our ‘no blame’ culture.
Communicate Well by using peoples preferred names, and always respecting confidentiality and discussing concerns in private. Never gossiping or being offensive and using ‘Plain English’ in all communications.
Families and friends are welcome to visit.